British Airways is to launch an ambitious e-learning project to centraliseand improve the quality of training for its worldwide workforce. The company’s 50,000 staff, ranging from baggage handlers to pilots, will beable to use the intranet to access over 500 courses, including coaching,project management and leadership skills as well a new course on how torecognise and handle dangerous goods. Traditional classroom-based learning willalso be used alongside e-learning to deliver training to BA employees. The company has incorporated e-learning in its 30 open learning centres toensure that the 70 per cent of staff who do not have regular access to acomputer are able to benefit from the initiative. Elaine Wilson, British Airways e-learning manager, believes that moreaccessible training will help to improve career development within the companyand the quality of customer service. “As a leading airline, training anddevelopment is a critical part of our business strategy to ensure that ourstaff can provide the highest level of customer service. “However, with a global workforce who work irregular hours, are oftenon the move and differ greatly in culture and ways of working, providingconsistent and successful training is a continuous challenge. “E-learning presents the perfect solution offering our staff afantastic range of courses to chose from, including IT, business andprofessional development skills, and more importantly access whenever theychoose.” Related posts:No related photos. BA launches e-learning project to improve trainingOn 14 May 2002 in Personnel Today Previous Article Next Article Comments are closed.
because of the Spring Festival is the major stores selling goods, so many shops will be ready for a lot of goods. The Spring Festival has passed, I believe a lot of shopkeepers have achieved good sales performance. However, there are some shopkeepers due to improper stocking caused by the backlog of goods, the festival will take measures to digest inventory, so that more funds flow. Below, the author on a few strokes.
creative display to promote sales. Before the Spring Festival to prepare for the next fruit, milk drinks and other short shelf life products to be placed into a prominent position, neatly stacked, and appropriate collocation some related products, to a certain visual impact and appeal, to stimulate the customers desire to buy.
price advertising atmosphere. You can use outdoor signs, window panels, posters and store the Taiwan card, price list, hanging flags and even three-dimensional cartoon model, highlights some of the backlog of goods, stimulate and guide consumption and active store atmosphere, let the Spring Festival sales boom continues.
business customer interaction. The gifts, tasting and other promotional activities to attract customers to participate in interactive, and create a pleasant shopping atmosphere for customers, enhance their shopping enthusiasm.
new holiday selling points. Immediately after the Spring Festival is the Lantern Festival, Valentine’s day, you can take advantage of this important opportunity to find a new selling point to digest inventory. For example, to increase the number of gift boxes to decorate, so that customers buy back to the family; some of the fruits of creative combinations, and take a romantic name, so that customers buy back to the lover, etc..
inventory if you can not make good use of it, for the owner is undoubtedly a big loss. So, as long as willing to use their brains to think of ideas, I believe the owners will be able to make inventory again live up, so that business is booming.