The last Strategic Defence and Security Review, published three years ago, identified four main areas of threat, including the evolution of extremist terrorism, the resurgence of state-based threats, the rapid advance of technology on all fronts and the erosion of the rules-based international order.The sixth edition of the Global Strategic Trends report recognises the danger of those threats, but also sets out how they are continuing to speed up and intersect to create new and unparalleled risks.It outlines how regional powers could develop nuclear capabilities with global reach, internationally accepted rules on chemical weapons are ignored, and non-state actors could acquire sophisticated missile technology. It also describes how the interaction between climate change, demand for resources and over-population drives competition, that could lead to conflict.UK Defence has always been at the forefront of global military capabilities and has risen to meet threats ranging from global conflicts, insurgent warfare, disinformation campaigns and offensive cyber. This has ensured the UK maintains a military edge over adversaries.The MOD’s thinktank, the Development Concepts and Doctrine Centre, worked on this comprehensive report for two years. They drew on a range of analysis across academia, business, government departments and nations from across the globe. The findings support those who formulate Defence policy, strategy and capability development, and includes a range of innovations. This has been evident in the development of the MOD’s Arctic Strategy, Space Strategy and approach to future autonomous systems.The MOD’s research teams used a suite of research methods to provide insight into alternate, plausible futures, watchpoints and discontinuities. Through this analysis UK Defence has identified key areas that have the potential to profoundly change humanity over the coming years.The sixth edition of the Global Strategic Trends report can be read here. This report makes clear that we are living in a world becoming rapidly more dangerous, with intensifying challenges from state aggressors who flout the rules, terrorists who want to harm our way of life and the technological race with our adversaries. Identifying these threats means we can continue to build an Armed Forces that can stay ahead of them. The ‘Future Starts Today’ report indicates that the world has reached a critical point in the need to tackle the evolution of threats faced in the current climate.Welcoming the report, Defence Secretary Gavin Williamson said:
small shops generally do is a radius of a few miles of business, because the service area is limited, therefore, a large number of small shops. However, the times are different. Any profitable place, businesses will yiyongershang. Large shopping malls with strong financial resources, large scale, full range of goods and other advantages, to the surrounding small shops have brought tremendous pressure. With the intensification of competition, once the introduction of large shopping malls promotional activities, customers will soon gather to the mall, resulting in a small shop around the source of tourists, business increasingly difficult to do. In the face of big market menacing pressure, how to deal with the small shops, to attract tourists guaranteed income, so as to survive?
Zhang boss: focus on emotional investment to provide quality services
three years ago, in order to take care of the elderly and children at home, I opened a small grocery store and in their own communities. But before I get a firm foothold, a new supermarket chain opened near the community. The source of my shop is less, the regulars are just a few of those neighbors, big supermarket opened, my business is more difficult to do. My husband and I are laid-off workers, in order to open the small shop, we put all his savings into the room, if the shop now moved to other places or to switch to other stores, so before we invest will be cast to the wind. No way, I have to day by day.
that day, Wang neighbors came to my shop to buy things, and I chat when talking about such a thing: not long ago, Wang’s mother to prepare a birthday party for her grandson, to the big supermarket nearby to buy a lot of things, Wang mother is more than and 60 years old, she had wanted to give the family a surprise, so a person to go to the supermarket to buy vegetables, fruits, fresh, did not expect to buy too many things, Wang mother can’t lift.
she can not buy the goods on the supermarket at the entrance to the cashier, and then called Wang’s phone. Wang work units from the county 20 miles, received the mother’s phone, Wang had to put down the work at hand, to meet the mother big supermarket, sent her home after returning to the unit. Wang said: "the old lady is not to give me something! The mall is not responsible for delivery, I told her not to go to a big supermarket to buy things."
speaker has no intention listener, Wang’s words let me find between large stores and small shops is different, I think, compared with the large shopping malls, our small shops advantage is closer to the customer, understand customer demand. Said the small boat U-turn, as long as our rapid response, flexible, timely adjust business strategy, consolidate the good relationship with customers, provide more convenient and more humanized service, will win customer loyalty and trust.
so, my store made a series of customer convenience