ZPG’s purchase of software company Expert Agent earlier this month has been called in by the Competition and Markets Authority (CMA) and is now under review, prompting shares in ZPG to drop this morning.The CMA has served an initial enforcement order to ZPG under section 72(2) of the Enterprise Act 2002.The announcement was made by ZPG this morning, saying that “having been informed of the review and the order ZPG is now engaging in a consultation with the CMA and will make a further announcement in due course”.The move has been widely anticipated within the industry after ZPG acquired Expert Agent – which trades under the name Websky Ltd – from private equity firm Metropolis. It in turn bought the company off founder Mike Griffiths in 2004.The ZPG acquisition of Expert Agent gave it a substantial slice of the UK agent software market, as it had already bought Property Software Group in April 2016.PSG at the time of acquisition by ZPG claimed to be used by over 40,000 estate agent letting agent branches across the UK, while Expert Agent is used by over 2,500 branches.The CMA has been in the warpath within the property industry of recent, fining four estate agents in Burnham on Sea a total of £370,000 over an illegal price-fixing cartel in the seaside town, and is now offering £100,000 rewards to agents who report similar anti-competitive in their areas.PSG CMA Competition and Markets Authority Expert Agent Zoopla March 31, 2017Nigel LewisWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles Letting agent fined £11,500 over unlicenced rent-to-rent HMO3rd May 2021 BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Home » News » Agencies & People » ZPG purchase of Expert Agent to be reviewed by competition watchdog previous nextAgencies & PeopleZPG purchase of Expert Agent to be reviewed by competition watchdogShares in the group drop after announcement first thing this morning.Nigel Lewis31st March 201702,568 Views
can get independent shop customers Pro gaze at the early stage, except the one hand to grasp the needs of users, payment on the other hand is your shop to provide customers with payment for online shopping safety expectations.
customer online shopping security payment experience come from?
we can analyze the current commonly used payment instruments and payment: a Sambo (Alipay, TenPay, PayPal, BaiduPay), quick money, bank transfer, postal remittance. With previous sales experience from Tibet, Alipay is a mainstream payment tool, in our analysis of more than four months of independent shop operators, Alipay secured transaction customers accounted for 70% of the total sales, the other 30% were selected for bank transfer, which has a pen is made of caifutong – because we do not support to the use of Alipay. I try to experience fast money, recharge, payment is similar to Alipay, but there is no guarantee transaction services, is obviously not suitable for independent shop; postal remittance is quite troublesome, the remitter to run the post office, post office is also waiting for the payment order, and other Internet program products stamped in before, and then to go to the post office the personal identity card line against the administrative area, only suitable for the town below, can independent shop operating in considering whether to provide this collection service.
analysis report above, I think the mature Amoy mainstream now online shopping group is really from Taobao incubator, they know how to deal through the network search products and choose safe mode of payment. This part of the crowd there is a feature that is typical of Taobao – love bargain buyers. The other part through bank transfer buyers are generally more stable income groups in traditional industry, they are interested in online shopping online shopping payment but the shopping process is scanty, therefore the traditional way of independent shop first conduct a survey (in fact for the cheater, packaging looks like regular sites like independent shop shop, including the address of an easy job to do), the treasurer of the name, customer service phone (call the product performance, when the majority) after the above judgment, will make a purchase decision.
Tibet shop in terms of payment experience is encouraged for the first time in the Cangpu.com independent online shopping consumers preferred Alipay secured transactions, and the payment period extended to 30 days, 30 days, customers return customer service guarantee. In this case, the one hand makes the mature guest have a secure shopping impression, is willing to continue browsing your residence time independent shop; on the other hand, is also the primary guest provides safe shopping guidance – Alipay has represented a safe payment gate! However, the user may choose bank transfer through the investigation in several aspects, willing to believe that direct bank transfer, so after the sale, as the shopkeeper, you have an obligation to ensure the performance of customer service quality as in the past to Alipay through the same security transaction. Independent online marketing is in fact word of mouth, which is no different from the old business, to do bigger and longer, mouth >