first_img Jacquelyn S. Pardue manages and oversees vendor management, leases, and compliance for Gateway First Bank. Pardue has more than a decade’s experience in the mortgage and lending industry, including serving as the COO at AgileOne Solutions. She has held various leadership roles at Pacific Union Financial, Rushmore Loan Management Services, and Wingspan Portfolio Advisors. Pardue holds a bachelor’s degree from Texas Tech University and is currently pursuing an MBA from Syracuse University. She recently spoke to DS News about the state of the industry and the challenges facing servicers.What are some of the challenges that servicers have faced so far in 2019?The biggest challenge servicers are currently facing that there is a desire to innovate and bring in new technology, but there are also difficulties that come along with that. How do we implement new tech into our legacy systems, and how can we ensure that everything is going to work and do what it’s supposed to do?Is it harder to make technological innovations happen on the default side?There is less cash flow on the servicing side, so the margins are much tighter and more restrictive. You also have levels of more historical systems in place, as well as a lot of homegrown aspects. How do you bring together all these parts and pieces that people have built on top of each other over the course of so many years? How do you implement something new that’s going to work successfully with all those elements?From a servicer’s perspective, what lessons have you taken away from previous natural disasters?In my previous life, I functioned through many of the hurricanes and dealt with many related challenges, even within Puerto Rico. One of the biggest things that servicers can do to innovate is to be proactive. How can we get in touch with our borrowers when we know that there’s a possibility of a disaster, and to let them know how to get in contact with us? Servicers also need to find ways to contact borrowers that isn’t going through the mail or email, because often these people might not be in their homes in the aftermath of one of those events—they might have been forced to leave their house. They may not have access to their mail, or there may be difficulties in getting it to them, depending upon the situation. You must have the ability to ensure that the contact information is being updated for borrowers in these situations.You also need to ensure that you have the right vendor partners in place. If you know you’re going to have an increased load of calls, you must have additional capacity to input those calls within an outsourced model or a call center. Or you need enough flexibility internally that you can implement weather technology that can help you pinpoint more targeted campaigns, depending upon who was affected, and how.The biggest lesson is that everyone needs to make small adjustments based upon their lessons learned in the past. That’s one of the great things about Five Star’s Legal League or Disaster Summits, where everyone is sharing their knowledge and experiences. If it affects one servicer, at the end of the day it will likely wind up affecting other servicers. Those communal conversations can help us all get on the same page.What are some of the challenges of interacting with third-party vendors?The biggest challenge with third-party vendors is the interpretation of communication. Oftentimes, we’re not communicating face-to-face anymore, we’re not communicating in person. Everything is being done through email and other systems, and things can get lost in translation.Also, many of the people in our industry have a tendency to move around throughout their careers. When people move, there’s a risk that internal knowledge and lessons have not been communicated throughout the organization.There is often also a potential for a disconnect between what a contract says and what our expectations are. Sometimes, those things don’t coincide. That typically comes down to gaps in communication, even with all the technology aspects that are designed to improve that. We’re all based in different places, but how do we ensure that all those items are clear, and everybody remains on the same page through management changes and internal changes?One lesson we’ve taken away when it comes to interacting with our attorney partners, for example, is ensuring that they have a clear playbook of what our expectations are, and that it’s outlined not from a management or a legal perspective, but from an operational and tactical perspective. We’re working hard to be clear with our vendors and our partners about what we expect from them and how we want it to flow.What other trends or changes do you predict will define the back half of 2019?It’s always going to come down to technology and innovation. Everybody is going to say that. However, there’s also a lot happening on the front end of the industry that will inevitably affect the back end. Players like Amazon and Zillow are entering our industry, so what impact will that have on everything? We’ll have to wait and see.You mentioned appreciating the communication facilitated by events such as the Legal League Summits. Could you speak more about why you think these events are important?It’s a wonderful opportunity for us as servicers to have a level of facetime with our vendors and attorneys. We’re emailing and interacting with these people constantly, but many times we’ve never really had the chance to introduce ourselves in person or shake each other’s hands. Being able to put a face to a name, being able to have those in-person conversations, can be extremely valuable.It’s also a chance for all of us to share insights about what’s working for us, as well as what hasn’t worked. Those conversations are critical, and it provides an opportunity for level-setting and being able to take new insights and lessons back to our organizations. Demand Propels Home Prices Upward 2 days ago Data Provider Black Knight to Acquire Top of Mind 2 days ago in Daily Dose, Featured, Foreclosure, Market Studies, News, Print Features, Servicing Servicers Navigate the Post-Pandemic World 2 days ago The Best Markets For Residential Property Investors 2 days ago FinTech Servicing 2019-08-15 Seth Welborn Share Save The Best Markets For Residential Property Investors 2 days ago Demand Propels Home Prices Upward 2 days ago Related Articles Seth Welborn is a Reporter for DS News and MReport. A graduate of Harding University, he has covered numerous topics across the real estate and default servicing industries. Additionally, he has written B2B marketing copy for Dallas-based companies such as AT&T. An East Texas Native, he also works part-time as a photographer. Home / Daily Dose / Mortgage Servicing Trends and Challenges Previous: The Industry Pulse: Updates on Citadel, Wells Fargo, and More Next: Gateway First Bank Appoints Chief Mortgage Operations Officercenter_img Tagged with: FinTech Servicing August 15, 2019 3,347 Views Sign up for DS News Daily Governmental Measures Target Expanded Access to Affordable Housing 2 days ago Data Provider Black Knight to Acquire Top of Mind 2 days ago  Print This Post Mortgage Servicing Trends and Challenges The Week Ahead: Nearing the Forbearance Exit 2 days ago Governmental Measures Target Expanded Access to Affordable Housing 2 days ago Servicers Navigate the Post-Pandemic World 2 days ago About Author: Seth Welborn Subscribelast_img

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first_img Image source: Getty Images Rupert Hargreaves | Friday, 6th March, 2020 | More on: CCL I’m sure you’ll agree that’s quite the statement from Motley Fool Co-Founder Tom Gardner.But since our US analyst team first recommended shares in this unique tech stock back in 2016, the value has soared.What’s more, we firmly believe there’s still plenty of upside in its future. In fact, even throughout the current coronavirus crisis, its performance has been beating Wall St expectations.And right now, we’re giving you a chance to discover exactly what has got our analysts all fired up about this niche industry phenomenon, in our FREE special report, A Top US Share From The Motley Fool. “This Stock Could Be Like Buying Amazon in 1997” FTSE 100 dividend stock Carnival has crumbled 30%! Here’s what I’d do now Simply click below to discover how you can take advantage of this. Shares in cruise giant Carnival (LSE: CCL) have crumbled over the past few weeks. It’s easy to see why investors have been running for the hills. The coronavirus outbreak has impacted a range of companies in a variety of different industries, but none more so than Carnival.Virus outbreakThe Carnival group owns Princess Cruises, which is the owner/operator of the Diamond Princess, the cruise ship that became a coronavirus breeding ground. Of the 2,600 guests on board, just under a third contracted the virus.5G is here – and shares of this ‘sleeping giant’ could be a great way for you to potentially profit!According to one leading industry firm, the 5G boom could create a global industry worth US$12.3 TRILLION out of thin air…And if you click here we’ll show you something that could be key to unlocking 5G’s full potential…And it now looks as if another Princess Cruises vessel could be struck down. The Grand Princess, which was on a 15-day voyage, has had to cut its trip short after a man on board died from the virus.These developments are bad news, not just for Carnival, but for the broader cruise industry in general. What’s more, at this stage, it’s impossible to tell if any more of the company’s customers will fall ill with the virus and what the financial cost will be to the business. It seems as if management is just as in the dark as its investors.In a short trading update published at the beginning of February, the company declared a fall in bookings and cancelled voyages as a result of coronavirus would have a “material impact” on its financial results. The update went on to say that “since the situation continues to evolve, the company is currently unable to determine the full financial impact on its fiscal year 2020.“Management is planning to give investors a further update at the end of March.Undervalued?Considering all of the above, it’s no surprise investors have been selling shares in the cruise giant over the past few weeks.However, for long term investors, this could be a great opportunity. While there’s no doubt the current development will have an impact on Carnival’s earnings this year, it’s unlikely to have a significant influence on the group’s growth over the next five to 10 years. The cruise industry still only makes up a small percentage of the total global tourist market. And the sector is growing rapidly. Carnival is one of the most prominent players in the sector, and that gives it a tremendous advantage. The company’s robust balance sheet, combined with its reputation, should help the group pull through the current situation. Smaller peers might not be so lucky, with their weaker balance sheets likely to suffer more than the giants of the industry.Experienced teamThe last time Carnival saw such a hostile environment was in the financial crisis. Not only did the group pull through, but it came out stronger the other side. The company’s current CEO and chairman were also with the business during this time, suggesting they have the experience to help the group pull through this time around.Therefore, after recent declines, the stock could be an attractive investment for long-term income seekers at current levels. The cruise operator’s dividend yield stands at 7.5%, and the distribution is covered twice by earnings per share. That could be too good to pass up in the current low-interest-rate environment. Rupert Hargreaves owns shares in Carnival. The Motley Fool UK has recommended Carnival. Views expressed on the companies mentioned in this article are those of the writer and therefore may differ from the official recommendations we make in our subscription services such as Share Advisor, Hidden Winners and Pro. Here at The Motley Fool we believe that considering a diverse range of insights makes us better investors.center_img I would like to receive emails from you about product information and offers from The Fool and its business partners. Each of these emails will provide a link to unsubscribe from future emails. More information about how The Fool collects, stores, and handles personal data is available in its Privacy Statement. Enter Your Email Address Our 6 ‘Best Buys Now’ Shares Renowned stock-picker Mark Rogers and his analyst team at The Motley Fool UK have named 6 shares that they believe UK investors should consider buying NOW.So if you’re looking for more stock ideas to try and best position your portfolio today, then it might be a good day for you. Because we’re offering a full 33% off your first year of membership to our flagship share-tipping service, backed by our ‘no quibbles’ 30-day subscription fee refund guarantee. 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first_img “This Stock Could Be Like Buying Amazon in 1997” Royston Roche | Friday, 4th June, 2021 | More on: TLW The Tullow Oil share price is rising: should I buy now? Renowned stock-picker Mark Rogers and his analyst team at The Motley Fool UK have named 6 shares that they believe UK investors should consider buying NOW.So if you’re looking for more stock ideas to try and best position your portfolio today, then it might be a good day for you. Because we’re offering a full 33% off your first year of membership to our flagship share-tipping service, backed by our ‘no quibbles’ 30-day subscription fee refund guarantee. Image source: Getty Images. Click here to claim your copy now — and we’ll tell you the name of this Top US Share… free of charge! I’m sure you’ll agree that’s quite the statement from Motley Fool Co-Founder Tom Gardner.But since our US analyst team first recommended shares in this unique tech stock back in 2016, the value has soared.What’s more, we firmly believe there’s still plenty of upside in its future. In fact, even throughout the current coronavirus crisis, its performance has been beating Wall St expectations.And right now, we’re giving you a chance to discover exactly what has got our analysts all fired up about this niche industry phenomenon, in our FREE special report, A Top US Share From The Motley Fool. Tullow Oil (LSE: TLW) is an oil explorer and producer operating in Africa and South America. The Tullow Oil share price rose about 140% in the past year. The stock traded with a low price of 13.42p and a high of 65.82p during this period. I have missed this stock market rally. Is it too late for me to invest in this penny stock?The bull case for the Tullow Oil share priceTullow Oil’s recent results are good, taking into consideration the disruptions caused by Covid-19. The company’s revenue fell by 17% year on year to $1.4bn. Sales volume increased by 0.8% to 74,600 barrels of oil equivalent per day (boepd). This was offset by a 23% decline in average realised oil prices to $50.9 per barrel (bbl) of oil.5G is here – and shares of this ‘sleeping giant’ could be a great way for you to potentially profit!According to one leading industry firm, the 5G boom could create a global industry worth US$12.3 TRILLION out of thin air…And if you click here we’ll show you something that could be key to unlocking 5G’s full potential…Oil prices have been on a steady rise this year. They have remained above $50/bbl and currently are trading at around $72/bbl. The strong demand and supply restraints of oil have led to an upward trend. This is positive for Tullow Oil’s share price. The company reported free cash flow of $432m. An asset sale in Uganda helped to raise cash and reduce debt. The company also plans to sell assets this year, which should help the company focus on productive assets with good cash flows.Particularly, management is confident in its Ghanaian oil fields. It has only produced about 393m barrels, of the estimated 2.8bn barrels in Ghana. Recently, it also started its multi-year and multi-well drilling in this region. This was an important milestone for the company, which should help realise its 10-year business plan.A high debt a concern?The company has reduced its net debt from $2.8bn to $2.4bn at the end of December 2020. Even though the reduction is positive, the debt is still very high. The company’s market capitalisation is about $1.3bn at the time of writing. Its equity at the end of December 2020 was negative $210m. Credit rating agencies also have downgraded their ratings in the past year. This would make it difficult for the company to raise debt and also increase its interest costs.Tullow Oil’s chair, Dorothy Thompson, recently decided to step down. This is a bit of concern unless the company finds a good replacement, since Thompson was instrumental in cost savings, asset sales, and efficiently handling the company. The long-term outlook is not very encouraging for the energy sector. Most countries are looking for a reduction of oil consumption and looking for clean energy alternatives. So, in my opinion, oil prices might be under pressure, which is negative for Tullow Oil’s share price.ConclusionTaking all things into consideration. I like the company’s focus on cash flows and trying to achieve its 10-year business plan. However, the debt is a bit of worry for me. So, I would keep the stock on my watchlist, and I am not a buyer of the stock today.center_img Our 6 ‘Best Buys Now’ Shares I would like to receive emails from you about product information and offers from The Fool and its business partners. Each of these emails will provide a link to unsubscribe from future emails. More information about how The Fool collects, stores, and handles personal data is available in its Privacy Statement. See all posts by Royston Roche Enter Your Email Address Simply click below to discover how you can take advantage of this. Royston Roche has no position in any of the shares mentioned. The Motley Fool UK has no position in any of the shares mentioned. Views expressed on the companies mentioned in this article are those of the writer and therefore may differ from the official recommendations we make in our subscription services such as Share Advisor, Hidden Winners and Pro. 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first_img Please enter your comment! Gov. DeSantis says new moment-of-silence law in public schools protects religious freedom 6 “good news” stories this week in The Apopka Voice:Here are six articles published this week in The Apopka Voice that will enlighten, inspire and engage you. Enjoy.15 facts about Memorial DayWant to support veterans? 4 tips for finding good charitiesErnest C. Swift to be inducted into the Apopka Sports Hall of FameBlue Darters and Mustangs win big in spring jamboreesHello summer break!The forgotten history of Memorial Day TAGSGood News Previous articleThe forgotten history of Memorial DayNext articleA Memorial Day grilling feast Denise Connell RELATED ARTICLESMORE FROM AUTHOR Please enter your name here LEAVE A REPLY Cancel reply Save my name, email, and website in this browser for the next time I comment. UF/IFAS in Apopka will temporarily house District staff; saves almost $400,000 Florida gas prices jump 12 cents; most expensive since 2014 Share on Facebook Tweet on Twitter You have entered an incorrect email address! Please enter your email address herelast_img

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